Dr. Amy Nguyen Howell is the Chief of the Office for Provider Advancement (OPA), Senior National Medical Director at Optum. In this pivotal role, she leads the advancement of clinical priorities around experience, physician partnership, and provider development and leadership in pursuit of the quadruple aim.
Dr. Nguyen brings great passion and depth of experience to this pursuit, most recently serving as the chief medical officer at America’s Physician Groups (APG). During her tenure there, she led the clinical and educational pillars, offering guidance and strategy around advocacy, innovation, quality performance and technology for value-based care. She has also built strategic partnerships between medical groups, hospitals, health plan partners, external vendors and marketing, especially in the areas of care coordination, quality improvement, health equity and social determinants/drivers of health.
In addition, Dr. Nguyen is a practicing family physician and adjunct faculty at the University of Southern California (USC) in the Sol Price School of Public Policy, teaching quality of care for the Master’s in Health Administration (MHA) program.
Dr. Nguyen has extensive managed care experience, serving as the chief medical officer at WellCare, where she oversaw clinical direction of medical services within appeals and grievances, care management, utilization management and quality improvement for 56,000 Medicare patients and 16,000 SNP members. Prior to that, she oversaw revenue, quality and cost savings for over 500,000 lives in Commercial, Medicaid and Medicare lines of businesses at HealthNet as the regional medical director.
She has travelled internationally, leading medical mission trips to Dominican Republic, Haiti, India, Kenya, and Vietnam. She lives with her family in Santa Monica, CA.