Resiliency in Public Service -

Orange County

Orange County beach skyline with buildings and palm trees.

During a time of unexpected change and unpredictability, public service professionals search for ways to move forward with courage, understanding, and the strength to successfully lead their teams in ways that foster growth and development.

The Resiliency in Public Service Orange County program is designed to equip senior and emerging leaders with tools to strengthen their self- and social-awareness and to develop their teams’ effectiveness by preparing for and recovering from adversity.


Each topic will have two components:

  • Part 1: Asynchronous Recording – a 45-minute lecture-style recording by the presenter.
  • Part 2: Synchronous Session – a 2-hour class session facilitated by the presenter to offer a deeper conversation around the topic.


November 92:00 – 4:00 PMSelf and Social AwarenessLaree Kiely
November 162:00 – 4:00 PMChange Leadership Tommy Royston
December 12:00 – 4:00 PMEmpathy in Professional SettingsRueben Brock and Paul Danczyk
December 32:00 – 4:00 PMEmotional IntelligenceDaryl Dixon
December 82:00 – 4:00 PMTeamsAna Estrada Daniels

*Classes are offered as stand-alone sessions online via Zoom.

Self and Social Awareness

with Laree Kiely
November 9, 2020

At a time when our work and lifestyles have changed, Laree Kiely explores our current environment while identifying steps we can take to implement self-care. With each day we are discovering what we like, what we don’t like, and perhaps a balance of both within each of ourselves during these unexpected times. Navigating this unstructured moment calls for creativity, and realistic optimism, best packaged in a mindful approach to a self-care toolkit.


Laree Kiely headshot

Laree Kiely, PhD,was born on February 27th in Fort Collins, Colorado, the granddaughter of a train robber and a couple of very nice, childlike parents who hated school. Seeing education as a vehicle, she put herself through her undergrad at the University of Colorado as The Lady Barber. She slapped a magnetic sign on the side of her roommate’s VW and proceeded to cut hair and beards at male dorms and fraternities. This is where Laree’s hunger and love of entrepreneurship started.

While going to graduate school, Laree started the Kiely Group (and a rock and roll band called Timberline). Kiely Group’s focus was on helping people handle difficult situations with each other and mediating disputes.

Loving school and forever craving knowledge, Laree ended up with a masters in psychology and cognitive science with a focus on cognitive and perceptual disorders. Then, a PhD in social science and human behavior with a focus on how people interact with information and with each other.

The second most important day was November 9th, 2016, the day following the U.S. presidential election. Taking no sides and viewing this seismic shift in human affairs as a fascinated social scientist, Laree felt the world breaking into extreme factions. So, there it was: the clear path and reason for being here; the culmination of many years of working to bring disagreeing and disputing people together to find mutually agreeable solutions, healthy decisions that included everyone’s voice, and actionable plans. To reasonably and effectively interact with information and with each other. To view disagreement as something of value, not something harmful.

Change Leadership

with Tommy Royston
November 16, 2020

With our personal and professional environments ever changing, Tommy Royston takes a deep dive into exploring how to move from simply managing change to driving and leading change. During the session we will explore types of forces for change, look at ways to respond to resistance to change, and discuss the role that organizational culture plays in the change process. Understanding that change takes various shapes and forms and while inviting obstacles and hope within your organization, what is your attitude toward change? Come find out! 


Tommy Royston headshot

Tommy A. Royston, M.Ed., serves as the Co-Director of the CIBHS Leadership Institute and is a Senior Associate for Executive Education at the USC Price School of Public Policy. 

Prior to joining the USC team, Tommy held positions in both the nonprofit and public sector in Nashville, TN and Washington, DC.  While in DC, he served as the Director of Operations, Training and Technical Assistance for the National Association of Community Health Centers (NACHC), a nonprofit membership association representing over 13,000 Federally Qualified Health Center sites across the US. 

Tommy is currently a doctoral student pursing a PhD in Social Justice from the University of San Diego.  He received his M.Ed. in Educational Psychology from George Mason University and undergraduate degree at Randolph-Macon College.  He is a member of the International Leadership Association (ILA) and the Association for Talent Development (ATD).  Additionally, Mr. Royston has previously served on the board of directors for a Sacramento based federally-qualified health center. 

When not at work, Tommy enjoys running, buying clearance items at Target, and spending time with his partner and his four-legged children Boomer and Rodeo.  [email protected]

Empathy in Professional Settings

with Rueben Brock and Paul Danczyk
December 1, 2020

Workplace environments tend to value outcomes with little attention placed on the relationships that make it happen. In this session, Brock and Danczyk facilitate a conversation that explores perspective taking, range of emotions, and communicating understanding. By increasing cognitive empathy, emotional empathy, and empathic concern, leadership approaches can shift to place a high value on both relationships and outcomes.


Ruben Brock

Rueben Brock, PhD, is an assistant professor of psychology at California University of Pennsylvania. He earned a bachelor’s degree from The University of Pittsburgh and went on to earn a master’s degree in counseling from California University of PA.  Brock received a national fellowship through the American Psychological Association during his doctoral training at West Virginia University where he earned a PhD in counseling psychology. In addition to maintaining a private practice outside of Pittsburgh, Pa, Brock is an author and speaker, regularly traveling the country to lecture on topics ranging from goal achievement to cultural diversity. 

Paul Danczyk headshot

Paul Danczyk, PhD, is the Director of Executive Education in Sacramento for the University of Southern California Sol Price School of Public Policy and past-president of the American Society for Public Administration.

In his current capacity, Paul designs, coordinates, and presents in leadership and management programs – reaching national, state and local governmental and nonprofit organizations – and teaches master-level classes in California and, previously, Mexico. He is an executive coach, working with over 600 public sector senior executives and administrators one-on-one and in teams, and cofounded and is the lead architect of and

A returned Peace Corps Volunteer, Paul earned his PhD from the University of Pittsburgh, focusing on Public and International Affairs; Master of Public Administration from the University of Southern California; Bachelor of Science in education from the Pennsylvania State University; Professional Certified Coach through the International Coaching Federation, trained at the Hudson Institute for Coaching; and holds certifications from the Harvard University’s Mediating Disputes Program and the Barrett’s Values Centre. An ongoing student of the arts and natural sciences, Paul enjoys landscaping, creating sculptures, painting, and bee keeping.  He can be reached at [email protected] .

Emotional Intelligence

with Daryl Dixon
December 3, 2020

There’s a lot of buzz centered around emotional intelligence in the workplace right now, and with good reason. Cutting-edge research into emotional intelligence has shown that it plays a critical role in higher productivity, performance and job satisfaction. People who have a high level of emotional intelligence are more confident, more capable and earn greater respect from their colleagues. They are also better able to stay calm, flexible and focused when workplace crises hit and panic threatens to set in. Quite simply, emotional intelligence is a set of competencies that enhance your ability to relate positively to others in the workplace. People with high emotional intelligence are adept at using empathy and constructive communication to create a collaborative, cooperative work environment. They naturally relate well to others; are able to accomplish more through encouragement and persuasion; and excel at inspiring, guiding and leading others to achieve their best work. As performers, they tend to be flexible, adaptive, self-motivated, and confident.

If you’re looking for a way to improve your relationships across your organization, understand how and why others behave the way they do and achieve greater success in all your job-related endeavors, this seminar is one you don’t want to miss.


Daryl Dixon

Daryl Dixon is a native of Atlanta Georgia, and he is regarded as one of the most powerful, inspirational and relevant speakers and trainers on the subject of workforce diversity.  Daryl is the founder of Diversity Resource Group (DRG), and the author of Understanding Diversity; What Managers & Supervisors Need to Know To Manage Diversity Effectively.  Daryl works with organizations to help create an optimal work environment – an environment where every employee feels recognized, appreciated, valued and that his/her talents are being optimally utilized.  Daryl has consulted with organizations that range from small non-profits to Fortune 500.  Daryl received certification as an EEO Investigator.  An award winning diversity practitioner, Daryl has presented at the national SHRM Diversity Conference and was cited in HR Magazine for his expertise in the area of workforce diversity.  Daryl earned his BA degree from Morehouse College and the Master of Divinity degree from George Fox University. 


with Ana Estrada Daniels
December 8, 2020

Bring your knowledge and experience of teams and join Ana Estrada Daniels as she explores the key elements of a high performing team. This session invites you to consider how you can create a climate of openness where people feel free to talk about errors, share their failures and engage in creativity and innovation. You will explore the PERILL model which describes the “5 Pillars of High Performing Teams.” We will dive into Amy Edmondson’s work on Psychological Safety and Fear of Failure. The session concludes with reflect exercises to increase trust in teams using the BRAVING Trust model based on Brené Brown’s courage building research.


Ana Daniels headshot

Ana Estrada Daniels, MPA: With over twenty years of experience, Ana Estrada Daniels, works with individuals, teams, and organizations to develop their capacity to lead and influence at all levels. Ana accomplishes this by building relationships with clients to gain an understanding of their challenges, opportunities, and desired impact while looking across their evolving landscape. The drive behind her work is a desire to create equitable environments where all people have the opportunity to thrive.

Ana specializes in leadership and career development, executive coaching, building human networks, community outreach, program evaluation, research, and facilitation. She has worked with organizations such as the Association of California Colleges and Universities, Corporation for National and Community Service, ProInspire, University of Southern California, Sierra Health Foundation, and Korwin Consulting. Ana’s commitment to service was sparked during her AmeriCorps National Civilian Community Corps national service years.

Ana holds a Master of Public Administration from the University of Southern California and a Bachelor of Arts in Economics and Spanish from the University of Illinois at Urbana-Champaign. She is a Certified Dare to Lead™ Facilitator, Certified Professional Co-Active Coach (CPCC) from the Coaches Training Institute and an Annie E. Casey Foundation fellow from the Social Sector Talent Pipelines Strategy & Learning Lab focused on results-based accountability, adaptive leadership, and racial equity. She is an advisory member of Equity in the Center working to shift mindsets, practices, and systems within the social sector to increase racial equity.

Contact Us

Paul Danczyk
Executive Education in Sacramento for the
USC Sol Price School of Public Policy
[email protected]