To be ADA compliant, all videos used in courses must contain transcripts. Video recorded on the USC Price Zoom after August 9th, 2020 will include a transcription of the audio, which students can review after the session in conjunction with the video. USC Zoom has always had this function.
In addition, effective November 16th, 2020 – all Zoom rooms support Automatic Live Closed Captions. This feature allows you to enable artificial-intelligence-based live captioning/transcription on all Zoom meetings. To turn it on, follow these instructions. We highly recommend all faculty turn it on for their classes.
Unfortunately, neither of those technologies are fully ADA compliant, so it does not affect existing guidance on requiring human captioning/transcription for external facing events and videos posted on the web or social media.
However, any asynchronous content not recorded through Zoom or missing the transcript should be sent to the Office of Online Education and Digital Media so that it can be transcribed. Please email [email protected] with a link to where your content can be found (e.g., Dropbox, Box, Google Drive, etc.). Most media will be transcribed within 24 hours.
If you have any students who require accommodations, you will get an email from the DSP office. USC will pay for captioning video clips and often will guarantee the student has access to live captions (not just after the fact transcriptions). If you have questions in ensuring this is set up properly, email [email protected].